Frequently Asked Questions

Whilst our maximum exposures vary by product our maximum binder limits are £5M property, £5M PL and £10M EL. We can for certain products write portfolios exceeding these amounts but no individual property over the limits shown.

No. Our insurers handle all claims either via their own claims departments or via appointed third party adjusters. All details regarding claims is included within our documentation.

We aim to get back to you on the same day. However, if the enquiry arrives after 3.30pm we then aim to respond by 10.30am the following working day.

Yes, absolutely. We are happy for you to contact any of our underwriters to discuss any aspect of a risk or enquiry.

Yes – for all quotations issued online, documentation is instantly available via the policy record on the website.

No but the majority are. Any risk for which we cannot provide an instant online quote can be presented to our in-house underwriting team via email or telephone for them to underwrite off-line for you.

You must be a broker or intermediary registered and approved by the FCA. If you are then you can apply for a TOBA via the following link.

Yes – all of our carriers must be a minimum of A- rated by Standard and Poor’s. Please see our Insurer Partners for full details of each carrier’s rating.

Each of our Product descriptions provide details of the carrier relative to that Product.

Please see our extensive product range with descriptions of key selling points.